I am reproducint this artcile by Dr. Earl R. Smith - Managing Director of the Federal Circle.
Makes interesting reading......
The beginnings of a good idea
Recently I sat in on a presentation that two founders of a technology
start-up made to a front-line venture capitalist. What was most
striking about the experience was that, from one point of view, the
founders seemed very well prepared. Their presentation was polished and
contained all the usual sections, their slide show was professional
quality, and they spoke with passion and deep knowledge about their
space. The materials which they provided were all neatly and
professionally packaged.
But early in the meeting it became apparent that the team was not
prepared for what they were encountering. Their pitch was clearly more
appropriate for a group of fellow technologists. They had not taken into
consideration the predictable concerns and perspective of the person to
whom they were presenting. The VC had interrupted the flow of their
pitch with a couple of completely normal threshold questions and it went
downhill from there.
After the session I asked the investor how frequently this kind of
thing happens. He shook his head and responded “More often than I would
like and far more often than needs be. The tragedy is that it doesn’t
have to.” When I asked what he meant he replied “I’m probably the first
outsider that they have ever given this presentation to. As a result
their pitch comes to me without any real critical review. But what is
most discouraging is that their entire presentation was not focused on
my concerns as an investor but on a ‘preaching to the choir’ gathering
of their peers. And what they don’t seem to realize is that mine is a
very tight community and we talk to each other on a regular basis. What
these guys did today was not only establish a negative brand with me but
with any others that I end up talking to about them.”
I immediately understood what he meant. One of the services I provide
to clients is the establishment of an advisory board designed as a high
level, business development engine. I had built such a board for a
company that is in the enterprise level software business. One of the
company’s proudest achievements was that they had earned a high level of
certification for their software development process. This
certification was prominently mentioned in all of their promotional
materials and on their website.
The senior management team was presenting during the first ever
gathering of the board. The advisory board consisted of five very
high-level individuals with an average of three to four decades of
experience. Most had built businesses or run very large organizations.
All of them had risen to the top of their profession. This first meeting
was designed to bring the board members up to speed.
The software certification was prominently displayed on one of the
earliest slides that the chief operating officer presented. One of the
board members interrupted the pitch with a question, “OK, I’m one of
your customers. Other than making your software more expensive, what is
the value of this certification to me?” It quickly became clear that any
answer which the team could offer was focused on the ‘choir’ – those
individuals who had already bought in to the value of the certification
process. They were not able to provide an answer from a client’s
perspective. As a result, they lost the confidence of the board and had
to work hard to get it back.
As I related the story my friend nodded and ruefully smiled. “I’m
glad to see that this happens to other people. I had taken to thinking
that mine was the only profession that encountered this kind of thing.”
As we talked and told war stories, a conversation with a former
partner in the movie business came back to mind. Sy had been talking
about how much more difficult it was for new talent to get experience
since the demise of a vast network of performance venues that used to
serve as incubators. Again, there was the pattern. People need a space
where they can knock off the rough edges and focus their presentation.
What came out of this was a vision for a kind of ‘presentation boot
camp’ – a space where founders could refine and focus their pitch
without incurring the liability of having to learn under fire – and
avoid establishing a negative branding in front of potential investors
to boot.